Refund Policy

30-Day Full Refund Guarantee: Denton Strings offers a full refund for boxed instruments returned within 30 days of receipt.
- Shipping: We will issue a prepaid shipping label via email (as a PDF). We highly recommend keeping the original box.
Post-30-Day Refund Eligibility: After the initial 30-day period, you are still eligible for a refund, which may be partial or full depending on the severity of the issue.
Refund Processing: All refunds are processed after we receive the product using the prepaid shipping label provided.